Key 6Consideration
"The quality of your relationships with other people will determine your success in life."
"Develop the people skills you need to become a better communicator.  Take courses in listening, speaking, etc."
"If you were to learn one new word a day, within 5 years, you’ll be the best educated person in history

If you find that you often confuse people, then a good starting point for fixing this is to figure out what you want to say. Do you want to persuade? Are you trying to motivate? Are you simply informing? Or are you attempting to build a relationship? The purpose of your communication will largely determine what you say and how you say it, and our article on Communications Planning shows you how to prepare for a variety of communication exchanges.
  • Receiving barriers: These barriers occur on the receiver's end of the communication, and they typically result from ineffective listening. We hear and understand faster than we speak, and this can lead to boredom and a wandering mind when on the listening end of communication.
    To combat this you should try to listen actively to what the speaker is saying. When you engage active listening you respond in a way that makes it clear that you understand the feelings and intent of the speaker. In our article Active Listening, you'll find some useful guidelines to follow when you are on the receiving end of communication.

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